Project Title: Simulation and Optimization of Hot Pot Restaurant Queuing System Based on Anylogic 
Student: Jiaxuan MIAO
Course: MSc in Computer Science  

Abstract:
In this paper, the simulation software which is called Anylogic is used to build the environment 
modelling and customer behaviour modelling combined with the characteristics of facility distribution 
and personnel division of hot pot restaurant. Nowadays, queuing problem has become a common 
problem in daily life. The reason is that the unbalanced relationship between customers and waiters. 
Due to the increase in the number of customers, it leads to the long waiting time of customers, the 
increase of staff load, the reduction of restaurant profits and so on. The purpose of this project is to 
simulate the queuing problems that occur when customers enter, wait for meals, check out and wait for 
takeout service in a hot pot restaurant. This system only simulates the operation of the system during 
the dinner peak period. In addition, the corresponding optimization method is put forward according to 
the analysis and comparison of the simulation results. Then experiments are used in Anylogic software 
to analyse and optimize the profit (objective function) of the hot pot restaurant to find out the maximum 
value of the objective function. This provides some ideas and methods for the restaurant to make more
profit, which is also of practical significance.